Privacy policy
Effective Date: July 2, 2026
At AP Express Air Conditioning & Refrigeration Contractors, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us regarding our HVAC and refrigeration services.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Property address (when requesting service)
- Details about your HVAC or refrigeration service request
- Any information you include in messages or contact forms
We may also automatically collect limited technical information such as:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics information
How We Use Your Information
We use your information to:
- Respond to service requests
- Schedule appointments
- Provide estimates
- Communicate regarding HVAC services
- Improve our website
- Respond to customer inquiries
- Maintain the security of our website
We do not sell products through this website, and we do not process online purchases.
Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and understand website traffic.
We may use tools such as Google Analytics and Google Search Console to better understand how visitors use our website.
You may disable cookies through your browser settings at any time.
Third-Party Services
Our website may contain links to third-party websites, including financing providers and social media platforms.
We are not responsible for the privacy practices of external websites.
Information Sharing
We do not sell or rent your personal information.
Information may be shared only when necessary to:
- Provide requested services
- Comply with applicable law
- Protect our legal rights
- Process financing requests through authorized financing providers (when initiated by the customer)
Data Security
We use reasonable administrative and technical safeguards to protect the information submitted through our website.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Your Rights
Depending on your location, you may have rights regarding the personal information we maintain about you, including requesting access, correction, or deletion where applicable by law.
Changes to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.